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I'm getting an error message that a firewall may be blocking Spotify.

Note: if you still have access to your account, you can edit your email by going to your account overview. Enter the email address you'd like us to contact you on, you can add your old one in the description so we know which account you need help with.Choose Unknown as your username if you can't locate it.It's also possible to reach out to our Customer Support teams to update the email address registered with your account for you or help you transfer your music collection to another account if you prefer to create a new one. You can now log in by entering your Facebook email address and the new password in the default log in fields.Continue through the steps to create a password for the account.Enter the email address registered to your Facebook account.You'll need to create a Spotify password to access the account connected to your deactivated Facebook account: What if I signed up with Facebook but have deactivated my Facebook account?

Restart the device you’re using Spotify on.Reconnect to Spotify from the country you signed up in, or change your country settings. If you’re a Free user, you can only use Spotify abroad for 14 days at a time:.You can also log in through the username field by using the email address linked to your Spotify account, and your correct password. We'd suggest using the mobile app instead. If you created an account with your phone number, keep in mind that it's not possible to log onto the desktop app with a phone number. If you created your account with Facebook, tap LOG IN WITH FACEBOOK.

If you created your account with a username and password, enter those and tap LOG IN.